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Trading and mediation techniques: tackling negotiations and managing conflicts

Being able to negotiate is one of the fundamental qualities that a Human Resources Professional must possess. It is not only necessary to be prepared, but also to acquire techniques and methodologies aimed at obtaining optimal skills for an effective trading activity. Giovanni Bogo, expert professor of negotiation, has introduced basic concepts, stimulating the young participants in the Master in HR&DM to a deep reflection on the phases of the negotiation on which we must work with care and method to ensure that the achievement of the final goal is favourable to the conditions expected.

 

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