What are the key managerial skills in the 4.0 era characterized by a volatile, uncertain, complex and ambiguous business world (VOCA)? This question represented the main theme of the testimony brought by Maurizio Bottari within the Master in HR&DM.

First, the approach to change and its management are crucial: It is undeniable that resistance to change is one of the main obstacles to be overcome in a changing era. In addition to this aspect, it is necessary to focus on one's own personality and soft skills to be put to value starting from communicative ability, negotiation and leadership. There can be no lack of strong motivation that allows both the beginning of a successful path and the continuation of the management of the conditions that meet along the way. But what are the managerial profiles that characterize the 4.0 era and on which you will go more and more to invest? Innovation Managers, Temporary Managers, Internationalization Managers, Network Managers.